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Accidentally hitting utility lines is extremely dangerous and may result in serious injury or death. Such accidents also endanger others and can disrupt utility services for customers. Be safe -- protect yourself and those around you by avoiding underground utility lines that can injure or kill.

Underground power lines, communication cables, gas lines, water lines or other utilities may lie at various depths below the surface of your property or areas of planned excavation. It is important to be safe before excavating by calling the appropriate state notification center and allowing time for the utility companies in that area to mark the location of their underground facilities.

It also is important to respect the marks indicating the presence of underground utilities. Excavation should be carefully performed only after confirming that all utilities have marked the location of their facilities. Remember that the locating of underground utility lines is not an exact science and location marks have varying bands of required accuracy, depending on a particular state's requirements. These can range from 18 to 24 inches from the actual facility.

Each state has its own notification center and legal requirements regarding the location of underground facilities. Select the appropriate state below to learn more:


North Carolina

North Carolina state law requires anyone performing excavation to first call the statewide notification center's number before digging. Callers must then wait 48 hours while utilities locate and mark their underground facilities. Before excavating, dial North Carolina "One Call" at 1-800-632-4949.

Notification should be no less than two -- but no more than 10 -- working days before commencing excavation. The markings are valid for 15 working days from the date of the call to the notification center. Providing the correct spelling of the street name, pavement type, nearest cross-street and the area to be marked will assist the locators in marking the location of underground facilities within the required 48-hour time period.

If you prefer to submit tickets online, contact the notification center at 1-800-632-4949 or visit One Call online for details. The Web site also features legal information, newsletters, important links, membership information, mapping and more.

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Ohio

Call, toll-free, 1-800-362-2764 at least two working days before digging. The Ohio Utilities Protection Service (OUPS) will alert Dominion East Ohio and other member utilities of your plans to dig, then ask the utilities to mark any underground pipes or cables at your location.

They'll also tell you about any other companies that you must notify before you begin digging. This is a free service.


Pennsylvania

Call the PA One-Call Center, toll-free, at 1-800-242-1776 at least three working days before digging. PA One Call will alert Dominion Peoples and other member utilities of your plans to dig, then ask them to identify any underground pipes or cables at your location.

They'll also tell you about any other companies that you must notify before you begin digging. This is a free service.

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Virginia 

In Virginia, the law requires that anyone performing excavation first call "Miss Utility." Miss Utility is a free service open 24 hours, seven days a week. View or print a PDF file featuring this information.

  • Miss Utility - 1-800-552-7001

  • Check Ticket Status - 1-800-552-3120

Utilities with facilities in the area of proposed excavation will respond within 48 hours, beginning at 7 a.m., the next business day. Excavation can commence anytime after the caller has verified that all utilities have marked or responded to the notification center that their facilities are clear of the intended areas of excavation.

Excavate tickets obtained from the Miss Utility notification center should be no larger than an area that can be excavated within 15 working days from 7 a.m. on the next working day following notice to the notification center or no greater than one mile. Excavate tickets can only be updated one time, meaning the life of a ticket (if updated) can be up to 30 days.

Excavators are encouraged to contact the Miss Utility notification center at 1-800-552-7001 or 540-985-9355, ext. 2006, to obtain information on how to begin submitting tickets via Web-ticket methods.

Excavator manuals, brochures, scheduled on-site training on the law, stickers and other educational materials are available through the State Corporation Commission's Division of Utility and Railroad Safety. Additional legal and notification information also is available from Miss Utility of Virginia.

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West Virginia

Call 48 hours before you dig. Miss Utility West Virginia can be contacted 24 hours a day, seven days a week by calling toll-free 1-800-245-4848. Whenever possible, it is best to call between 7 a.m. and 5 p.m., Monday through Friday. Routine 48-hour notifications can be made via fax or e-mail. 

Notification of proposed excavation, demolition or any other earth disturbing activities are required to be placed to MUWV not less than 48 business hours before any such work is to begin. A notification must not be made more than 10 business working days in advance of the beginning of any such work due to the possible deterioration of the locate markings. The time requirements are exclusive of Saturdays, Sundays and legal holidays.

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