Phone Numbers and Addresses

Phone Numbers:

1-888-667-3000
Hours: 7 a.m. to 7 p.m., Monday - Friday
Call this number for customer service, to report power outages or downed power lines, or to make other inquiries.

Payment assistance is also available on Saturday from 9 a.m. to 1 p.m.

Outside the United States: 001-757-857-2112
TDD for the Hearing Impaired: 1-800-291-7745 (toll free)

Addresses:

For bill payments:
Dominion Virginia Power (or Dominion North Carolina Power)
P. O. Box 26543
Richmond, VA 23290-0001

For correspondence:
Dominion Virginia Power (or Dominion North Carolina Power)
P.O. Box 26666
Richmond, VA 23261

Corporate office street address:

Dominion Virginia Power (or Dominion North Carolina Power)
120 Tredegar Street
Richmond VA 23219

Online:  Dominion Virginia Power  —  Dominion North Carolina Power

Phone Numbers:

1-800-362-7557
Hours: 7 a.m. - 7 p.m., Monday - Friday

Emergency Service:
1-877-542-2630  (24 hours a day, everyday). An alternate number is on the front of your bill, or in your local phone directory.

TDD for Hearing Impaired Customers:
Cleveland customers (216) 736-6789
Outside the 216 area code, call toll-free 1-800-633-8903.

Addresses:

Corporate Address:
Dominion East Ohio
P.O. Box 5759
Cleveland, OH 44101-0759

Mail gas bill payments to:
Dominion East Ohio
P O Box 26785
Richmond, VA 23261-6785

Online:  Dominion East Ohio

Contact us by phone:

1-800-688-4673 or 304-623-8600
Customer center hours:  Monday-Friday, 7:00 a.m.- 7:00 p.m.

Emergency Service:
1-800-934-3187  (24 hours a day, everyday)

TDD for Hearing Impaired Customers:
1-800-395-3490

Contact us by mail:

Corporate Address:
Dominion Hope
P.O. Box 2868
Clarksburg, WV 26302

Mail gas bill payments to:
Dominion Hope
P O Box 26783
Richmond, VA 23261-6783

Online:  Dominion Hope

Phone Numbers:

804-819-2000 Phone
804-819-2214 Fax

Address:

Dominion Capital, Inc.
120 Tredegar Street, 6th Floor
Richmond, VA 23219

• Gas Marketing* - Michael T. Hunt: 804-787-5725 or Michael.T.Hunt@dom.com
• Electric Marketing* - Ron Armstrong: 804-787-5703 or Ron.Armstrong@dom.com
• Coal Marketing* - Ed Roarty: 804-787-5716 or Keith.Drohan@dom.com
• Fuel Oil Marketing* - Ed Roarty: 804-787-5716 or Sam.P.Battaglia@dom.com
• Producer Services (Appalachian) - Joe Vanzant: 412-854-5010 or Gary.M.Bryan@dom.com

_{*Dominion Clearinghouse offers services to utilities, cooperatives, municipalities and power marketers. These listings are not resources for retail electricity and natural gas (i.e., not related to "Energy Choice"). Customers should visit our Customer Service page (use menu above), select their electric or gas service provider, then select "Energy Choice" from the menu. (Energy Choice is not available in all states).}

Jane Lew, WV:

Lewis County Industrial Park
P.O. Box 1248
Jane Lew, WV 26378
Phone: 304-884-2000

Houston-Greenspoint:

16800 Greenspoint Park, Suite 300N
Houston, TX 77060-2133
Phone: 281-673-1900

Online: Dominion E&P

E-Mail and Phone Number:

• Contact us by e-mail.
• Contact us by phone: 1-888-284-3558

Corporate mailing address:

Dominion Retail, Inc.
120 Tredegar Street
Richmond, VA 23219

Energy Choice:

• Dominion East Ohio Energy - 1-800-990-4090
• Dominion Peoples Plus - 1-800-400-5648
• All others call 1-888-216-3718

Products and Services:

• Virginia - 1-866-645-9811
• Ohio/PA - 1-800-562-8419
• All others call 1-888-216-3718

Office Hours: Monday - Friday, 8:30 a.m. - 5:30 p.m. EST

Online: Dominion Retail
 

Visit our electric transmission page to contact Transmission Access or Transmission Regulation.

Contact us by phone:

Primary number in Clarksburg, WV: (304) 627-3000

Additional Numbers:

Hastings 304-889-3178
Leidy 717-923-0800
Mamont 724-387-5500
Oakford 724-468-4145
Sabinsville 814-628-2306
Weston 304-269-7320

Contact us by mail:

Dominion Transmission Inc.
445 West Main Street
Clarksburg, WV 26301

Online: Dominion Transmission
 
 

For Dominion investors:

• Send an E-Mail
• Get the Latest News

For shareholder information, account inquiries and other stock information:

• Send an E-Mail
• Get shareholder information

For Suppliers: E-mail us if you're interested in providing a service to Dominion.
 

Contact us by mail:

Mailing Address:
Dominion
P.O. Box 26532
Richmond VA 23261-6532

Street Address:
Dominion
120 Tredegar Street
Richmond VA 23219

Dominion offers some of its customers the opportunity to choose their gas or electric energy supplier. It allows customers to choose the supplier that best fits their needs and then have it delivered by Dominion.

Since Dominion will be delivering the energy to your home or business, you will still be a Dominion customer. That means that the reliability of your delivery service from Dominion will not be jeopardized. We will still respond to emergency situations and will even back up other suppliers to make sure your energy needs are met.

Dominion East Ohio Energy Choice
1-800-362-7557 (toll free)
Weekdays 7 a.m. - 7 p.m.

Dominion Virginia Power Energy Choice Customers
1-888-667-3000 (toll free), e-mail: Energy_Choice@dom.com

Dominion Virginia Power Energy Choice Suppliers
For all inquiries, e-mail: Electric_Supplier_Relations@dom.com

Please bill and mail all invoices to the appropriate Dominion company. All inquiries on invoice status should be directed to the associated Customer Service Hotline.

The links below are for invoice status inquiries only. Our Supply Chain Management section provides information for suppliers interested in selling products to Dominion.

• Dominion
• Dominion Hope
• Dominion Transmission
• Kincaid Generation, LLC

General Information

Dominion does pay for some goods and services with a MasterCard Purchasing Card. For information on this program, please contact Credit Card Administration at (804) 771-3400.

Note: This information is intended solely for the use of reporters, editors and members of the working media.

E-mail and Phone:

• Contact us by e-mail.
• Contact us by phone (news media use only): 1-804-771-6115

Contact us by U. S. Mail:

Dominion
Corporate Communications
P.O. Box 26666
Richmond VA 23261

Media Relations Information:

A media relations section is also provided for members of the working news media. It features a detailed list of media contacts and general information on Dominion and its major subsidiaries.

To learn more about nuclear energy, we invite you to visit Dominion's nuclear information centers at Surry or North Anna power station. The centers welcome visitors including individuals with special needs. To assist us in accommodating any special requirements or needs, we ask that you contact us in advance of your visit.

• Surry Power Station - (757) 357-5410
• North Anna Power Station - (540) 894-2029
• Millstone Power Station (Energy Education Program, available at no cost to schools, Mondays through Fridays, 9 a.m. - 4 p.m.) - (860) 444-5797