Need a little more time to pay your bill? Call us to request a payment extension.

Frequently Asked Questions

How much extra time can I get to pay my past due bill?
A payment extension can extend your past due payment date by a few days, giving you more time to make your payment.

What if I need more time to pay my past due bill?
Call us to see what other payment options might help with your situation.

Are there any extra fees associated with requesting a payment extension?
Late payment fees may apply, but there are no extra charges.

I'm on the budget plan and pay the same amount each month. Can I request more time to pay?
No. A payment extension can't be granted if you're on Budget Billing.

Who can request a payment extension?
All residential and business customers who are past due on their current bill may request a payment extension.