To file a claim, contact Customer Service at 1-888-667-3000.
A representative will document your claim information over the phone. Or, you
may write to:
Dominion Virginia Power
Attn: Claims Department
P. O. Box 26666
Richmond, VA 23261
About the Claims Process:
Your information will be sent to the Claims Department for investigation
and evaluation.
A claims representative will send you a letter of acknowledgement within
three business days.
All claims are handled on a case-by-case basis.
The investigation of your claim is not an admission of liability or an
indication that Dominion is responsible for your damages.