Electric News Releases

February 1, 2000
6 a.m. EST

Virginia Power Continues Restoration Effort

RICHMOND, Va. -- Virginia Power line crews restored service to an additional 19,000 customers in greater Richmond during the night and are expected to finish repairs Tuesday to the bulk of customers who remain without power as a result of the Super Bowl Sunday ice storm.

As of 6 a.m., about 42,000 of the 285,000 customers affected by the ice storm remained without electricity. A team of more than 2,500 linemen, tree trimmers, contract workers and support staff continued to work on the restoration effort.

While most of the remaining customers without power will have their service restored Tuesday, some customers may not have their lights back on until Wednesday.

The company is asking its customers to report outages or downed lines by calling, toll-free, 1-888-667-3000.

Customers without power should:

• If possible, seek shelter with friends or relatives who do have power.
• Make sure they have a battery powered radio and flashlights on hand.
• Turn off all major appliances and electric heating systems to avoid overloading the electric system when power is restored.
• Use caution and follow directions carefully when using portable kerosene heaters.

Virginia Power serves nearly 2 million customers across the Commonwealth. In the Richmond-Petersburg-Hopewell region, the company has about 400,000 customers.

Virginia Power is the principal subsidiary of Dominion Resources Inc. (NYSE: D), an energy company with headquarters in Richmond.

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