Gas News Release

November 21, 2001

Nearly Half of Dominion East Ohio Customers Choose Other Suppliers; Save $86 Million Through Expanded Energy Choice Program

CLEVELAND, OH -- About 49 percent, or nearly half, of Dominion East Ohio’s 1.2 million customers have opted to purchase natural gas from alternative suppliers, realizing $86 million in savings in the first year of the system-wide Energy Choice program expansion, company officials report.

Dominion East Ohio notes that 583,997 customers have chosen to buy natural gas from participating Energy Choice suppliers. Dominion East Ohio expects even more customers to participate in Energy Choice in the coming months. Under Energy Choice, participating customers may choose to purchase natural gas from approved suppliers, while relying on Dominion East Ohio to continue delivering that gas to their homes or businesses.

Dominion East Ohio customers also have the option of continuing to buy natural gas supplies from Dominion East Ohio at the current regulated cost.

Natural gas commodity costs, the portion of the bill opened to competition via Energy Choice, account for two-thirds of a customer’s total bill. Dominion East Ohio does not earn a profit on these natural gas costs, which it passes directly to customers on a dollar-for-dollar basis. Thus, the company passes along any gas cost increases or savings directly to sales customers.

Dominion East Ohio encourages customers to explore their options under Energy Choice. There is no deadline for choosing a different supplier. Energy Choice is an ongoing program. However, some suppliers may have deadlines for particular prices or offers.

Customers can receive information, such as the “Apples to Apples” chart, which provides information on participating Energy Choice suppliers and their current offers and prices, by calling the Public Utilities Commission of Ohio’s toll-free Gas Choice Infoline at 1-800-299-7271 or visiting their website at www.puc.state.oh.us. Residential customers can direct questions and receive free Energy Choice information by contacting the Ohio Consumer’s Counsel, toll-free, at 1-877-742-5622 or visit their website at www.state.oh.us/cons.

To enroll in the Energy Choice program, customers must contact a supplier directly. The supplier then will officially notify Dominion East Ohio. Under rules of the program, developed jointly by Dominion East Ohio, the Public Utilities Commission of Ohio and the Ohio Consumers’ Counsel, Dominion East Ohio cannot recommend a supplier or sign up customers for any supplier. The change of suppliers becomes effective approximately 60 days after sign up.

This time period gives suppliers the time they need to secure gas supplies on behalf of their new customers.

Dominion, headquartered in Richmond, Va., is one of the nation’s largest producers of energy, with a production capability more than 3 trillion British thermal units of energy per day. Its 22,000-megawatt generation portfolio is expected to grow to more than 28,000 megawatts by 2005.

In addition to its more than 4.6 trillion cubic feet equivalent of natural gas reserves and more than 450 billion cubic feet equivalent of annual production, Dominion also owns and operates 7,600 miles of natural gas transmission pipeline with a delivery capability of 6.3 billion cubic feet per day. Dominion serves nearly 4 million retail natural gas and electric customers in five states. For more information about Dominion, visit the company’s web site at www.dom.com.