Sewer Line Repair Terms and Conditions

Virginia

The Sewer Line Repair Program (“Program”) covers the repair of either (1) a single clogged exterior residential sanitary sewer line from the foundation to the municipal sewer pipe or (2) a single clogged exterior residential septic line from the foundation up to the septic tank due to normal wear and tear, and is provided by Dominion Products and Services, Inc., hereinafter to referred to as “Dominion”.

Eligibility of coverage is dependent upon the line to be covered being a sanitary sewer or septic line and not a rain runoff pipe or gray water removal pipe that is located in a single-family dwelling or duplex. An accessible cleanout(s) installed to plumbing code is/are necessary. The Program does not snake sewer from roofs or through commodes. Customer may be responsible for installing missing or broken cleanouts.
The Program does not cover replacement of entire sewer or septic lines. An entire replacement is necessary if the sewer or septic line in question has more than two non-connected problems regardless of total length of the line.
Coverage under the Program starts after the first payment is received and enrollment in the program exceeds 30 days. Coverage continues thereafter so long as the customer makes timely payments. Customer payments prepay coverage under the Program. Coverage is suspended at the end of the prepaid period in cases of nonpayment. Your account must be in good standing (current) to receive repair service under the Program.
The following are excluded from coverage under the Program: (1) pre-existing sewer line or septic line problems; (2) repairs required due to dye and/or smoke test failure or third party inspections of any kind; (3) septic tanks, sand mounds, or leech beds; (4) secondary sewage/septic lines away from primary dwelling; (5) damage to sewer/septic lines caused by the willful or negligent action of the customer or a third party, or by other insurable-type cause; (6) municipal owned pipes; (7) commercial or common owned pipes; (8) damage due to an “Act of God”, (9) multiple line systems, branch lines; (10) removal of obstacles such as but not limited to porches, decks, trees, walls, etc. nor restoration of same (11) check valves, back flow prevention, pumps or any other electrical or mechanical device.
After the line is repaired, the Program will provide basic site restoration service to the affected area. Such restoration is limited to filling in, raking, reseeding and patching paved surfaces. It does not include the restoration of trees, shrubs, or full replacement of paved surfaces or structures.
Dominion shall have the right to modify the Program, from time to time, and will provide thirty (30) days written notice of material changes. Dominion shall also have the right to terminate the Program on ninety (90) days written notice.
Dominion reserves the right to contract work to designated contractors on an as needed basis. Coverage is limited to $5,000 per occurrence.
By enrolling, the customer represents that, to the best of his/her knowledge, the sewage/septic system is free from any pre-existing problems or malfunctions.
Dominion makes final judgment and reserves the right to establish coverage eligibility and/or inspect sewer to determine coverage eligibility within sixty (60) days of enrollment.
Approved contractors must have safe access to, and safe working conditions at and around work area. Dominion disclaims responsibility for payment for work done by anyone other than an approved Sewer Line Repair Program contractor. In order for you to be eligible to receive coverage for a claim under the Program, you are required to notify Dominion of the claim condition before any remedial work is attempted on your sewer or septic line, either by you or any third party.
The Program’s liability is limited solely to the repair of the home’s external sewer system. The Program shall have no liability for any direct, indirect, special, incidental, consequential or other damages. The Program will not be responsible for damage caused by the customer, third parties, natural disasters, or other insurable causes.
Customer may cancel participation at any time.
Obligations of Dominion under these terms and conditions are backed by the full faith and credit of Dominion.
To receive service under this Program call 1-866-645-9811.

^{SLRP VA 7.10

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