Dominion Logo Have You Seen D Today
Customer Service Products News Investors About Us Contact Us
» Search
GO
Protect Your Appliances and Electronics
Choose the Level of Protection Right for You
View Products
Why Buy From Us?
Place an Order
FAQs
Contact Us
UPS Battery Back-up
Generators
Envirosept Air Cleaner
Watts Up? Meters
Frequently Asked Questions

What is a power surge?

Why do I need surge protection?

What do I get with Dominion Virginia Power's Appliance Surge Protection Service?

How does the warranty work on the plug-in devices?

What does the meter base surge device protect and what about its warranty?

Why do I need plug-in units in addition to the meter-mounted device?

How do I hook up my equipment to the surge devices?

How much is the Appliance Surge Protection Service?

 

What is a power surge?

A power surge is a sharp increase in voltage. Surges can occur on your electric, phone or even cable TV lines. They are often caused by lightning but can be associated with many other types of uncontrollable events such as hurricanes, tornadoes, ice storms, vehicle accidents involving utility equipment, etc. The most common type of surges are caused by the starting of motor-driven equipment such as your refrigerator, air-conditioner, furnace or garbage disposal.

TOP

Why do I need surge protection?

You've probably already suffered damaging effects of power surges without even realizing it. These surges shorten the life of electrical appliances and components in your home and often lower their operating efficiency.

TOP

What do I get with Dominion Virginia Power's Appliance Surge Protection Service?

Our complete Appliance Surge Protection Service offers three lines of defense for just $4.95 a month and a one-time installation fee of $89.00*. Features include:

  • Home Grounding Review & Enhancement
  • Surge Protection Meter-Mounted Device
  • Comprehensive Warranty

* Installation of Appliance Protection Service is just $39.00 when you purchase $99.00 worth of plug-in surge protectors.

TOP

How does the warranty work on the plug-in devices?

The manufacturer's comprehensive warranty offers complete protection from power surges. Any equipment damaged by an AC power, cable or telephone surge, while connected to a properly installed Dominion Virginia Power surge protector, will be repaired or replaced. View a copy of the plug-in warranty for complete details.

TOP

What does the meter base surge device protect and what about its warranty?

It protects all motor-driven appliances located inside the home including washers, dryers, refrigerators, air handlers/furnaces, dishwashers, kitchen appliances and more. The meter device is warranted by the manufacturer.

View a copy of the EFI warranty.


View a copy of the Sycom warranty.

TOP

Why do I need plug-in units in addition to the meter-mounted device?

The meter base surge device can't protect surges from entering on phone or cable lines, so plug-in units are necessary for electronics like computers, fax machines, modems, TVs, VCRs and stereos.

TOP

How much is the Appliance Surge Protection Service?

This peace-of-mind protection against powerful surges costs only $89.00. There is a monthly fee of $4.95 for the service. Get installation for just $39.00 when you purchase $99.00 worth of plug-in surge protectors.