Storm Preparation Tips

Prepare In Advance

Power outages can interrupt your life the most when you are unprepared. Below are suggestions that can lessen the impact of an outage.

Contact Dominion

• When you report an outage, we use your phone number to identify your location. Sign in (or register) to view or update your number, or call us at 1-800-222-0401 (Virginia) or 1-800-200-7659 (North Carolina).
• Keep the Dominion Customer Service Center number, 1-866-DOM-HELP (1-866-366-4357), with your other emergency numbers. You might also add our number to your cell phone so you can reach us easily in the event of an outage.

Items to keep on hand

• Candles
• Matches
• Flashlights (and fresh batteries)
• Non-perishable food items (i.e., peanut butter, crackers, etc.)
• Bottled drinking water
• Fill bathtubs and other containers with water
• Blankets
• Prescription medications and other medical supplies, first aid kits
• Battery-powered radio (to receive emergency information)

Protect Electronics

• Use surge protectors
• Unplug televisions and other sensitive electronics
• Consider a UPS
• Charge the battery for your cell phone and laptops
• Make sure your generator is ready, fueled and safe (view safety tips )