Corporate Mission, Values and Policies

To add value for shareholders and also earn the public trust, Dominion emphasizes personal integrity and accountability in the conduct of our affairs. We rely on a combination of individual responsibility, team effort, superior customer service and operational excellence to achieve our business purposes.

We recognize that sound corporate governance requires knowledge, experience, respect for diversity and high standards of ethical behavior. These are the cornerstones of the Dominion way. They are the core beliefs that underlie the crucial link between individual performance and long-term corporate success.

The following company policies serve as guiding principles that reinforce our corporate values and core beliefs.

Dominion’s Code of Ethics and Business Conduct

The Dominion Code of Ethics and Business Conduct promotes lawful and ethical behavior by all employees, officers and members of the Board of Directors.

It also ensures that we conduct our business according to our values and all applicable rules, regulations and laws.

The Code of Ethics and Business Conduct covers topics such as employee relations, commitment to safety, community relations, and corporate opportunities. Full compliance with regulatory requirements is a must.

Environmental Commitment

Dominion recognizes that environmental quality is inherently long term. Sound environmental stewardship demands more than instinct and expediency. It must have the commitment of consistent, corporate emphasis. It must have the conviction of people and organizations who know the importance of environmental stewardship for our world today, and tomorrow.

Dominion is focused on meeting our customers' energy needs in an environmentally responsible manner. We know that today's operations affect tomorrow's environment. As the major energy supplier in uniquely beautiful, natural regions, we have always worked to protect and enhance the economic and environmental quality of life for our customers and our employees.

We are committed — and will remain committed — to full compliance with all laws and regulations of local, state and federal governments that affect our operations. We will also continue to cooperate closely with the agencies that regulate our business. Dominion will even go beyond legal requirements when such action is supported by sound science and informed policy-making that makes economic sense and encourages long-term solutions.

Dominion will continue to use its dedicated workforce and a spirit of innovation to not only remain environmentally responsible in changing times, but to aggressively seek new ways to provide its customers the services they need with even less impact on the environment that surrounds us all.

Corporate Environmental Policy

The company is fully committed to meeting its customers’ energy needs in a manner consistent with a clean environment. We believe it is both good business practice and our duty to protect the natural and cultural resources of the communities we serve. In keeping with this belief, it is our policy to conduct our business in an environmentally responsible manner that protects the public, our employees, and the earth that we all share.

In addition to complying with all applicable environmental laws and regulation, we commit to:

  • Make environmental concerns an integral part of our planning and decision making process and commit sufficient resources to implement effective environmental and sustainability programs.
  • Promote and practice sound environmental stewardship of all company-owned facilities and properties and all natural and cultural resources under our management.
  • Educate employees to be accountable for environmental stewardship and encourage them to seek innovative ways to improve the environmental aspects of our operations.
  • Avoid, minimize and mitigate any adverse environmental impacts caused by our operations where possible.
  • Maintain open channels of communication with our customers, employees, government agencies, public officials, the media and the public to meet their information needs in regard to energy, environmental and sustainability issues.
  • Participate with government agencies and others in framing responsible laws, regulations and standards affecting the community, the workplace and the environment.
  • Continually improve our environmental programs.
  • Promote the efficient use of energy and natural resources through cost-effective conservation and energy management programs.
  • Ensure the proper handling and disposal of all wastes, and minimize their creation while pursuing opportunities to prevent pollution and recycle and reuse waste materials.
  • Support research and development of programs and technologies aimed at minimizing the environmental impacts of our operations.
  • Evaluate our environmental performance through periodic reviews and audits to ensure that our conduct is consistent with these principles.
NYSE : (April 23, 2014) D 71.06 0.19