In addition to the national One-Call 811 number, all states provide a One-Call communication system that provides one telephone number for excavation contractors and the general public to call for notification of their intent to use equipment for excavating, blasting, tunneling, or other similar work.
If you plan work that will disturb the earth, it is the law to call one of the one-call notification systems for FREE location services. An accident involving a pipeline could be costly and dangerous. If you disturb the pipeline, corrosion or other damage to these facilities could eventually occur.
Determine the location of underground facilities by calling the one-call notification system in the state where your work is to take place. Please call three working days prior to the start of the project for this free service.
National: Dial 811 -- www.call811.com
Call 811 from anywhere in the country a few days prior to digging, and your call will be routed to your local One Call Center. Tell the operator where you're planning to dig, what type of work you will be doing and your affected local utilities companies will be notified about your intent to dig. In a few days, they'll send a locator to mark the approximate location of your underground lines, pipes and cables, so you'll know what's below - and be able to dig safely.
West Virginia: 1-800-245-4848 -- Miss Utility of West Virginia, Inc.
Calling 811 at least two business days prior to an excavation will allow utility members to mark their lines. MUWV does not mark lines. The utility owners or their hired locating contractors will come out and mark your proposed excavation site for FREE so you can dig safely.
Tell us about your project including location, address, who the work is done for, type of work, how long it will take, as well as any special instructions needed to make sure the right area gets marked. We will provide you with a reference number that serves as proof of your call. In addition MUWV will keep a complete record of your call to verify your compliance with the law.
Ohio: 1-800-362-2764 -- Ohio Utilities Protection Service
By law, everyone MUST contact the Ohio Utilities Protection Service, 8-1-1 or 1-800-362-2764, at least 48 hours but no more than 10 working days (excluding weekends and legal holidays) before beginning ANY digging project.
A vital resource for Ohio residents and businesses alike, the Ohio Utilities Protection Service acts as a communication link between utility companies and individuals planning any digging activity.
Pennsylvania: 1-800-242-1776 -- Pennsylvania One-Call System
Call the PA One-Call Center, toll-free, at 1-800-242-1776 at least three working days before digging. PA One Call will alert member utilities of your plans to dig, then ask them to identify any underground pipes or cables at your location.
They'll also tell you about any other companies that you must notify before you begin digging. This is a free service.
New York: 1-800-962-7962 -- Dig Safely New York
The most common cause of underground facility damage happens when a third party unknowingly digs, blasts or drills near an underground facility. If you plan to dig or do any type of excavation or construction work, New York state law requires you to call Dig|Safely New York two full working days prior to starting your work, not counting the day of your call, weekends or holidays.
Remember, any excavation activity near an underground facility can potentially cause damage to that facility. Do your part and make sure the underground infrastructure has been marked. Please call before you dig.
Maryland: 1-800-257-7777 -- Miss Utility
Maryland and D.C. statutes require prior notification to all owner-members of underground facilities in your work area of your intent to perform an excavation or demolition. Most underground facility owners are required to become owner-members and receive notifications of your planned excavation or demolition when you contact the Notification Center. Owner-members are also required by Law to respond and/or mark your notice of a planned excavation or demolition.
Virginia: 1-800-552-7001 -- Miss Utility of Virginia
In Virginia, the law requires that anyone performing excavation first call "Miss Utility." Miss Utility is a free service open 24 hours, seven days a week.
Utilities with facilities in the area of proposed excavation will respond within 48 hours, beginning at 7 a.m., the next business day. Excavation can commence anytime after the caller has verified all utilities have marked or responded to the notification center, and that their facilities are clear of the intended areas of excavation.
Excavate tickets obtained from the Miss Utility notification center should be no larger than an area that can be excavated within 15 working days from 7 a.m. on the next working day following notice to the notification center or no greater than one mile. Excavate tickets can only be updated one time, meaning the life of a ticket (if updated) can be up to 30 days.
Excavators are encouraged to call Miss Utility at 1-800-552-7001 for information on how to begin submitting tickets via Web-ticket methods.
Excavator manuals, brochures, scheduled on-site training on the law, stickers and other educational materials are available through the State Corporation Commission's Division of Utility and Railroad Safety. Additional legal and notification information also is available from Miss Utility of Virginia.
When calling for assistance in locating underground facilities, be prepared to give:
This information will be immediately transmitted via electronic equipment for prompt action.