Energy Assistance

Because our electric and gas companies provide a service that is essential to the quality of life, Dominion devotes special resources to help families in financial need heat their homes during the winter or stay cooler during the summer.


EnergyShare is Dominion’s energy assistance program of last resort available to anyone who faces financial hardship. Last year, EnergyShare spent more than $2 million to assist customers in need.

Dominion Virginia Power
Energy assistance program that includes bill payment assistance, weatherization services, and educational outreach.

Bill payment assistance applies to any heating/cooling source: oil, gas, kerosene, wood, and electricity within Dominion Virginia Power’s service territory. The expanded program focuses on people living with disabilities and military veterans facing financial hardship.

To help save on energy costs, qualifying customers will receive a free energy assessment and free energy-saving measures. Dominion Virginia Power expanded energy assistance to include community outreach to help educate residents on making wise energy decisions. Learn more

Dominion North Carolina Power
Heating assistance program that applies to any heat source – oil, gas, kerosene, wood and electricity within Dominion North Carolina Power’s service territory. Learn more

Dominion East Ohio
Heating assistance program that helps customers pay Dominion gas bills. Learn more

Other Funds

The Dominion Foundation contributes to a variety of fuel funds managed by social service charities or state agencies – Dollar Energy Fund in West Virginia, Operation Fuel in Connecticut, Rhode Island Good Neighbor Energy Fund, North Shore Community Action Programs, Inc., in Massachusetts, and the Keep Wisconsin Warm/Cool Fund are a few examples.

Heat Relief

Virginia: Fan Care Program

For more than two decades Dominion Virginia Power has sponsored Fan Care, a cooling assistance program in partnership with the Virginia Department for Aging and Rehabilitative Services. Fan Care provides fans free of charge to low-income older citizens. The Dominion Foundation contributes annually to Area Agencies on Aging to administer the program. Agencies may also use a portion of allocated funds to purchase air conditioners for seniors with more serious health problems. For information on how to apply in Virginia, call 1-800-552-3402.

North Carolina: Project Fan/Heat Relief

Since 1990, Dominion North Carolina Power has supported the North Carolina Division of Aging and Adult Services program for seniors, called Project Fan/Heat Relief. We donate funds to help provide fans in our service area in the northeastern portion of North Carolina. For information on how to apply, contact the North Carolina Department of Human Services – Division of Aging at 919-733-0440.

Bill Payment Assistance

Dominion offers additional programs in several states we serve: