Responding to a Liquids Pipeline Emergency

What to do if a leak occurs:

  • Leave the area immediately, heading upwind.
  • Do not touch, breathe or make contact with leaking liquids or gases.
  • Do not light a match, start an engine, use a telephone, operate light switches or do anything that might create a spark.
  • From a safe location, call 911 or your local emergency response number and the pipeline company whose line is involved. Call collect, if needed, and give your name, telephone number, a description of the problem and its location.
  • Do not drive into a leak or vapor cloud area.
  • Do not attempt to stop the leak by operating pipeline equipment.
  • Warn others if necessary.

If the emergency involves a Dominion Transmission pipeline, call the Dominion Transmission 24-hour emergency telephone number:

  • Dominion Transmission — 1-888-264-8240

Dominion will dispatch company personnel to investigate any reported leaks. Never hesitate to call if you think there is a leak. Dominion’s Gas Control Center has employees available around the clock to help!

Whenever you observe earth disturbance activities in proximity to pipeline facilities, please inquire to ensure the One-Call process has been used for the dig area.