Forget about bills and have more fun!
With Bank Draft:
Frequently Asked Questions
Residential and business customers are eligible.
You choose the number of days after billing that you want us to process your payment. It can be anywhere from 11 and 21 days after the date prepared on the bill.
Example: If you choose 12 days, we'll process your payment on or after the twelfth calendar day following each billing. And your bills will always show you when your payments will be drafted.
Your bill will include a message with the date (on or after) that we will draft your automatic payment. You may stop paying by check once you see this message. There is no canceled check, but each month your bank statement will show the amount and date the bill was paid.
No. You will need to re-enroll.
Yes. You can do this online. If you choose this option, please pay any outstanding balance by another method. Bank Draft will automatically resume with your next bill.
You can do this online.
If the suspend option is not displayed, it means you don't yet have a bill due for the current billing cycle. You'll need to wait until a draft is scheduled to suspend it.
If you have a pending draft amount and date, the old account information will be used. If you have no pending draft, the next draft will use the new banking information.