To track your work request, you'll need your Work Request Number.
The completion of your electric service is important to Dominion. Construction schedules vary depending on the size and scope of work. External factors such as inclement weather, emergencies or outages also affect construction scheduling. You will be notified if your project is rescheduled due to these factors, or if it's determined the site is not ready (see Site Ready Checklist).
If Dominion or our contractor needs to perform digging, we will contact Miss Utility to mark the existing public underground utility lines (e.g., electric, gas, cable TV, telephone, water). Miss Utility requires two (2) full working days notice. Digging may then begin if all underground facilities have been properly marked.
Once requirements have been satisfied and your site is ready, Dominion will provide an approximate timeline that the electric service installation may begin.
Setting Up An Account
To apply for service and open account for a neighborhood, subdivision or group of multiple homes, review the information below, then contact us at 1-866-DOM-HELP (1-866-366-4357).
The following information is needed to set up your account:
Letter of Responsibility
A letter will be generated to any new commercial customer with a projected load of 500 KW or more. It states that a Dominion representative will be in contact to execute the Agreement for the Purchase of Electricity contract.
To make sure the account is open when you need it, contact us as soon as you know your schedule. Dominion needs a minimum of 2 business days, excluding weekends and holidays.
Once construction is complete and the necessary inspections are received, Dominion will set the meter.
Manage your account online and you can make payments, receive eBills, check your account information, view billing and usage history and much more.