Contact us at 1-866-DOM-HELP (1-866-366-4357) to start the process. We will contact you for more specific information and to obtain a copy of the plat. View service requirements to prepare for our call.
To track your work request, you'll need your Work Request Number.
The completion of your electric service is important to Dominion. Construction schedules vary depending on the size and scope of work. External factors such as inclement weather, emergencies or outages also affect construction scheduling. You will be notified if your project is rescheduled due to these factors, or if it's determined the site is not ready (see Site Ready Checklist).
If Dominion or our contractor needs to perform digging, we will contact Miss Utility to mark the existing public underground utility lines (e.g., electric, gas, cable TV, telephone, water). Miss Utility requires two (2) full working days notice. Digging may then begin if all underground facilities have been properly marked.
Once requirements have been satisfied and your site is ready, Dominion will provide an approximate timeline that the electric service installation may begin.
Setting up an Account
Have the following information handy and call us at 1-866-DOM-HELP (1-866-366-4357):
To make sure the account is open when you need it, contact us as soon as you know your schedule. We need a minimum of 2 business days, excluding weekends and holidays.
Once construction is complete and the necessary inspections are received, Dominion will set the meter.
Manage your account online and you can make payments, receive eBills, check your account information, view billing and usage history and much more.