Go Mobile! Visit us on your mobile device to report/check outages anytime, anywhere. Watch the video.
Report Outages By Phone: 1-866-DOM-HELP (1-866-366-4357)
Our voice response system is available 24/7 to report or check the status of an outage, and to report downed lines.
» View information on how to report streetlight outages.
We rely on having an accurate phone number to quickly locate your service address when you report an outage.
If your name has changed due to change in marital status or legal name change, please call us at 1-866-DOM-HELP (1-866-366-4357) to update our records.
If your address is changing (but you're not moving your service), you can update your mailing address when you manage your account online.
You can start, stop or transfer service online when you manage your account.