A Payment Plan is an agreement to pay a set amount towards a past due balance, plus the current bill each month. The Payment Plan will spread out the total balance for up to 6 months, allowing you to pay a portion of your balance in addition to your monthly bill.
While there are no fees or charges to establish a Payment Plan, the monthly bills will reflect the standard late payment charge on the remaining balance.
No. Payment Plans can’t be granted while on Budget Billing.
No. Payment Plans are not available while on Bank Draft.
No. Only residential accounts are eligible for Payment Plans.
Yes, and any such overpayments would be deducted from the next month’s installment amount (the amount that's added to your current bill). Please be sure not to pay less than the amount billed each month, as doing so would result in the payment plan being broken.
The current initial payment is equal to 1/3 of the past due amount rounded up to the nearest dollar.
Any down payment required must be received by Dominion or an authorized payment center before 5 p.m. on the specified due date.
Please be advised that if the payment plan is not kept, we will not be able to grant another payment plan of this type for 12 months and your service may be subject to disconnection.