For Seniors and Caregivers

The following information may be helpful to seniors and caregivers. If you can't find what you need, try our search tool or call us at 1-866-DOM-HELP (1-866-366-4357).

Help With Heating & Cooling

  • EnergyShare
    The program provides heating and cooling assistance to people who don't qualify for federal fuel help or have no other resource. Read details on the program.
  • Home Energy-Saving Tips
    There are low-cost or no-cost things you can do to lower your energy use and save money. Take a closer look.
  • State Program for Energy Assistance
    The North Carolina Division of Social Services offers a Low Income Energy Assistance Program. Read more on their website.

Other Programs and Information

  • Rate Information for Dominion North Carolina Power
    View rates and tariffs.
  • Online Account Management
    Want an easier way to keep track of your account, billing, usage and more? Manage your account online. Caring for someone else's bills as well? You can manage their account, too. Check out all you can do and register today!
  • Special Billing
    Dominion offers special billing formats for the visually impaired. Read more...
  • Third Party Notice
    This program lets any customer designate a friend, relative, clergy, or even a social service agency be notified before service is cut off for non-payment. Find out more and enroll.

Outages, Safety and Preparing for Storms

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