How Can We Help You?

Not Satisfied? We're Here to Help.

Every day, Dominion North Carolina Power employees strive to provide excellent service to our customers.

If you have an immediate customer service need, call us at 1-866-DOM-HELP (1-866-366-4357).

Unresolved Issues

If you have previously brought a matter to our attention and it remains unresolved, you may contact Gianna Clark, our Vice President of Customer Service:

» Email the Vice President of Customer Service*

*NOTE: To assist us in responding to you in a timely manner, please include your name and address. Also be advised this mailbox is not continuously monitored.

Or write to:
Vice President - Customer Service
Dominion Virginia Power
P.O. Box 26666
Richmond, VA 23261

NYSE : (April 17, 2014) D 70.67 -0.86