Every day, Dominion North Carolina Power employees strive to provide excellent service to our customers.
If you have an immediate customer service need, call us at 1-866-DOM-HELP (1-866-366-4357).
If you have previously brought a matter to our attention and it remains unresolved, you may contact Gianna Clark, our Vice President of Customer Service:
» Email the Vice President of Customer Service*
*NOTE: To assist us in responding to you in a timely manner, please include your name and address. Also be advised this mailbox is not continuously monitored.
Or write to:
Vice President - Customer Service
Dominion Virginia Power
P.O. Box 26666
Richmond, VA 23261