An injury, illness or vacation could prevent you from reading your mail as you normally would. At your request, we will send a copy of any past-due notice to a person of your choice.
Both you and the third party receive notice of any past-due amount and the date the payment is due. The third party is never obligated to pay the bill, but they can help you with whatever arrangements are needed to make sure service continues without interruption.
» Mail-in Form (PDF)
Questions? Call us at 1-866-DOM-HELP (1-866-366-4357).