Help Us Find You

Did You Know?

We rely on having an accurate phone number to quickly locate your service address when you report an outage.

  • Manage your account to update your contact information.
  • You may also call us at 1-800-222-0401 to provide or update your phone number.

We do not give out phone numbers! Read our privacy policy.

Frequently Asked Questions

How do I update my mailing address?

Sign in to Manage Your Account or use the mailing address update form on the back of your bill.

How do I update my name?

If your name has changed due to change in marital status or legal name change, please call us at 1-866-DOM-HELP (1-866-366-4357) to update our records. If you're moving, you can start, stop or transfer your service online or call us.

How do I update my email address?

Sign in to Manage Your Account or call 1-866-DOM-HELP (1-866-366-4357) to update your email address.

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