Start New Service

Welcome to Dominion.

To complete your start service request you will need:

  • New street address (including the zip code and apartment/unit number if applicable)
  • Your full legal name
  • Social Security Number
  • E-mail address

The following information is not required, but may be beneficial if available:

  • The meter number at your new address

Get Started Now!

Below are some FAQs to help you learn more about starting new service.

Are you a current Dominion customer?

To make changes to your existing Dominion account, you will need to either transfer service or add service.

FAQs about Starting New Service

How much notice should I provide?

Please give us as much notice as possible so we can schedule your request for the date you need service. Orders are worked Monday through Friday only (excluding holidays), from 8 a.m. to 5 p.m.

Are there any fees to start service?

Yes. A connection charge of $15.00 is required to start your electric service.  This charge will appear on your first bill.  Dominion requires a security deposit if you do not have satisfactory payment history within the last 12 months or you are a new customer.

Does the meter need to be accessible to connect service?

Yes. Dominion personnel will need access to the meter. Be sure the meter isn't obstructed by fences, trees/shrubs, buildings or animals. If the meter isn't accessible, an adult will need to be at your residence on the day of your service connection to provide access.

Do my circuit breakers need to be off?

For safety reasons, Dominion recommends all appliances/equipment be turned off which are not desired to be energized when power is connected. Dominion may also require all circuit breakers or fuses, including the main, to be in the "off" position before service can be connected. Specific instructions are provided during the service request.

NYSE : (April 21, 2014) D 71.11 0.44