Transfer Service

Are you moving within our service area?

Transferring service will allow you to stop service at one location and start it at another.

You can transfer service by registering or signing in to Manage Your Account. Once you are in Manage Your Account, select “Start/Stop/Transfer Service” in the left menu. Then select “Transfer Service.”

Below are some FAQs to help you learn more about transferring service.

Manage Your Account: It’s secure. It’s convenient. It’s for you!

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Not Registered?

Register for secure online access.

To register, you'll need:

  • email address
  • PIN (usually the last 4 digits of your SSN or Tax ID)
  • Dominion account number

FAQS about Transferring Service

What is "transferring" service?

Transferring service means you are moving from one address to another and Dominion will remain your electric service provider.

Are there any fees to transfer service?

Yes. A connection charge of $15.00 is required to transfer your electric service.  This charge will appear on your first bill.  Dominion requires a security deposit if you do not have satisfactory payment history within the last 12 months or you are a new customer.

Does the meter need to be accessible to connect service?

Yes. Dominion personnel will need access to the meter. Be sure the meter is not obstructed by fences, trees/shrubs, buildings, animals, etc. If the meter isn't accessible, an adult will need to be at your residence on the day of your service connection to provide access.

Do my circuit breakers need to be off?

For safety reasons, Dominion recommends all appliances/equipment be turned off which are not desired to be energized when power is connected. Dominion may also require all circuit breakers or fuses, including the main, to be in the "off" position before service can be connected. Specific instructions are provided during the service request.

Why do my circuit breakers need to be off to turn on service?

For safety reasons, Dominion may require all circuit breakers or fuses, including the main, to be in the "off" position before service can be connected.

Circuit breakers are switch devices in the electric service panel that cut off the flow of current when a circuit becomes overloaded. If your service panel has fuses, you will need to unscrew them. The electric service panel is normally located in your garage, utility room or kitchen. If you're renting and can't locate the panel, contact the owner of the property for help.

NYSE : (April 17, 2014) D 70.67 -0.86