Open the sign in page and click on “Forgotten Your Login Info?” to the left in the blue area. You may select Forgot Your PIN, Forgot Your User ID or Forgot your Security Answer. You must provide three (3) pieces of information to gain access to your account.
After using the options above, if you still cannot gain access to your account, contact Shareholder Services by telephone or email to have your User ID and PIN reset. We will provide a temporary User ID and PIN that will allow you to create a permanent User ID and PIN. Once the permanent User ID and PIN are created, you will have access to your account. Remember to store your information in a safe place for future use.