Corporate

Legal Terms and Conditions

This page states the Terms and Conditions under which you, the Web Site visitor ("You") may use this Web Site, which is owned by Dominion Resources, Inc. ("Dominion"). Please read this page carefully. By using this Web Site, You agree to be bound by all of the Terms and Conditions set forth below. If You do not accept these Terms and Conditions, please do not use this Web Site. Dominion may, in its sole discretion, revise these Terms and Conditions at any time; therefore, You should visit this page periodically to review the Terms and Conditions.

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"Safe Harbor" Statement Regarding Forward-looking Information or Statements

This Web site and documents within it contain forward-looking statements that involve risks and uncertainties. Factors that could cause actual results to differ materially from those in the forward-looking statements are detailed from time to time in reports filed by Dominion with the SEC, including Forms 8K, 10Q and 10K, and may include the following:

  • Factors affecting operations, such as: unusual weather conditions, catastrophic weather-related damage, environmental incidents and unusual maintenance and repairs;
  • State and Federal legislative and regulatory developments;
  • The effects of present and prospective competition;
  • Dominion's pursuit of potential business strategies, including acquisitions or dispositions of assets or the development of additional power generation facilities;
  • Financial or regulatory accounting principles and policies imposed by governing bodies;
  • The effects of geopolitical events, including the threat of domestic terrorism;
  • Changing market conditions and other factors related to physical and financial energy trading activities, including price, basis, counterparty credit risk, liquidity, volatility, capacity, transmission, currency exchange rates, interest rates and warranty risks; and
  • Financial market conditions, including availability and cost of capital, and Dominion's ability to obtain financing on favorable terms.

Dominion has based its forward-looking statements on management's beliefs and assumptions using information available at the time the statements were made. Dominion cautions the reader not to place undue reliance on its forward-looking statements because the assumptions, beliefs, expectations and projections about future events may and often do materially differ from actual results. Dominion undertakes no obligation to update any forward-looking statement to reflect developments occurring after the statement is made.

Use of Site Material

The contents of this Web Site, such as text, graphics, images and other content (the "Site Material") are protected by copyright under both United States and foreign laws. Dominion authorizes You to view and download a single copy of the Site Material for your personal use. Unauthorized use of the Site Material violates copyright, trademark, and other laws. You agree to retain all copyright and other proprietary notices contained in the original Site Material on any copy You make of such material. You may not sell or modify our Site Material or reproduce, display, distribute, or otherwise use the Site Material in any way for any public or commercial purpose. Use of the Site Material on any other web site or in a networked environment is prohibited. You may not use the Web Site for the purpose of competing with Dominion.

Trademarks

The names, marks and logos appearing included in the Site Material are, unless otherwise noted, trademarks owned by or licensed to Dominion or an affiliated company. The use of these marks, except as provided in these Terms and Conditions, is prohibited. From time to time, Dominion makes fair use in this Web Site of trademarks owned and used by third parties. Any such marks are clearly noted, and Dominion makes no claim to ownership of those marks.

Limitation of Liability

Although Dominion strives for accuracy in all elements of the Site Material, it may contain inaccuracies or typographical errors. Additionally, while users of this Site are bound by these terms and conditions not to submit false material, Dominion cannot be responsible for the violation of these terms by users, or for the reliance by users upon false or misleading material submitted by other users. Dominion makes no representations about the accuracy, reliability, completeness, or timeliness of the material on this Web Site or about the results to be obtained from using the Web Site. You use the Web Site and its material at your own risk.

DOMINION DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MATERIAL. IF YOUR USE OF THE WEB SITE OR THE SITE’S MATERIAL RESULTS IN ANY COSTS OR EXPENSES, INCLUDING, WITHOUT LIMITATION, THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, DOMINION SHALL NOT BE RESPONSIBLE FOR THOSE COSTS OR EXPENSES.

THIS WEB SITE AND ITS MATERIAL ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. DOMINION, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. ALTHOUGH DOMINION STRIVES TO PROVIDE THOROUGH AND ACCURATE MATERIALS ON ITS SITE, WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS.

Disclaimer of Consequential Damages

IN NO EVENT SHALL DOMINION, ITS AFFILIATES, OR ANY THIRD PARTIES MENTIONED ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE MATERIAL ON THIS WEB SITE OR SITES LINKED TO THIS WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DOMINION IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Web site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Web site may be subject to prosecution. You agree to notify Dominion immediately of any unauthorized use of your password or other breach of security. Dominion is not responsible for any loss occurring as a result of someone using your password; however, you could be held liable for losses incurred by Dominion or other third parties as a result of such use or breach.

User Submissions

Dominion welcomes Your comments on our Web Site, products, and services. However, You acknowledge that if You send us creative suggestions, ideas, notes, drawings, concepts, inventions or other information (collectively, the "Information"), the Information shall be deemed, and shall remain Dominion's property. By submission of any Information to us, excluding personal information such as your name, address, or other information that directly identifies You and is governed by our privacy policy, You assign to us and we shall exclusively own all now known or hereafter existing rights to such Information of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the information.

As a user of this Web site, You are responsible for own Your own communications and are responsible for the consequences of their posting. Therefore, do not do any of the following things: transmit to us material that is copyrighted, unless You are the copyright owner or have the permission of the copyright owner to post it; send material that reveals trade secrets, unless You own them or have the permission of the owner; send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; send sexually-explicit images; send advertisements or solicitations of business; send chain letters or pyramid schemes; or impersonate another person.

Dominion reserves the right to expel users and prevent their further access to this Web Site for violating these terms or the law and reserves the right to remove any communications from this Site. The violation of any of the terms and conditions set forth on this Legal Terms and Conditions page shall result in the immediate revocation of your license to use the Site Material and obligates You to immediately destroy any copies of the Site Material in your possession.

Links

This Web Site contains links to web sites owned by third parties. These links are provided solely as a convenience to You and are not an endorsement by Dominion of the contents on those other sites. Dominion is not responsible for the content of any linked sites and makes no representations regarding the content or accuracy of materials on such sites. If You decide to visit any third-party sites using links from this Web Site, You do so at your own risk.

Email Communications

Dominion communicates with its customers through the use of email to provide information about the customer’s account or service (“Email Communications”).  The contents of Email Communications including text, graphics, images and other information may be protected by copyright under both United States and foreign laws.  The names, marks and logos appearing or included in Email Communications are, unless otherwise noted, trademarks owned by or licensed to Dominion or an affiliated company.  Unless otherwise expressly authorized by Dominion in writing, the use of these trademarks is strictly prohibited.

Dominion believes the information contained in Email Communications to be accurate as of the date of the communication, however, information may be superseded or modified due to changes in laws, regulations, Dominion’s policies, or otherwise.

Check out our General Information section for some frequently asked questions about emails.

Services

The services and applications that are available electronically on this Web Site (the "Services"), and all applicable fees and service charges may be altered or amended by Dominion from time to time.

  • Profile Information
    Information included in your Service profile, as identified in the application, including, but not limited to, your user name, password, and Account data, is used as part of the Service with participating affiliates that offer their own servicing sites through Dominion. You will be able to use your same profile data (such as user name and password) to sign-in to such participating affiliate sites.
  • Password and Security
    You agree not to give or make available your password or other means to access your account to any unauthorized individuals. You are responsible for all transactions and payments you authorize using the Service. If you permit Authorized Users or other persons to use the Service or your password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use the Service without your consent or without your permission, you must notify the Service at once by calling them during customer service hours.
  • Cancellation and Termination of Service
    In Dominion's sole and absolute discretion, we may, without notice, restrict or terminate any person's use of the Web Site and any Service, user accounts, user names or passwords at any time. You may cancel Services at any time. The timeframe for cancellation of your electronic service may vary and may take up to five (5) days, depending on the services utilized. We will not be responsible for transactions that are already in process at the time of cancellation. Any such restriction or termination will not relieve any person of obligations incurred and accrued prior to the effective date of such termination.
  • Service Fees and Additional Charges
    Any fees associated with your Dominion accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider. Dominion reserves the right to charge for the Service at any time. When applicable, you agree to pay any other applicable charges and authorize the Service to deduct such charges from your designated Dominion Account.
Indemnity

By using this Web Site, You agree to defend, indemnify, and hold harmless Dominion, its officers, directors, employees and agents, from and against any and all losses, claims, damages, costs and expenses (including reasonable legal and accounting fees) that Dominion may become obligated to pay arising or resulting from your use of the Site Material or your breach of these Terms and Conditions. Dominion reserves the right to assume or participate, at your expense, in the investigation, settlement and defense of any such action or claim.

Sites for Children

The Web site has areas intended for the use of children. These areas contain information about energy and safety that is presented and formatted for children.

Promotions

Dominion may from time to time offer promotions, surveys, contests or sweepstakes (collectively, "Promotions") to its residential or business customers. All such Promotions will be accompanied and governed by rules established by Dominion. For further information about such Promotions, please consult the applicable rules posted with or linked to such Promotions.

Privacy

At Dominion, your privacy is important to us. Dominion does not collect personally-identifying information about You (such as Your name, address, telephone number, or e-mail address) unless You voluntarily submit that information to us through one of our Contact pages, or by e-mail or other means. We treat any personally-identifying information You submit through this Web Site as confidential and do not sell or otherwise disclose such information to third parties except under strict contracts involving customer service or the enhancement of our customer programs.

When You visit our Web Site, we may automatically collect certain non-identifying information about you, such as the type of browser or computer operating system You use or the domain name of the Web Site from which You linked to us. In addition, we may store some information on your computer’s hard drive as a "cookie" or similar type of file. We use this information internally, to help us enhance the efficiency and usefulness of the Web Site. If You object to this, please consult your Browser’s documentation for information on erasing or blocking cookies.

Any information we gather, whether voluntarily provided by You or automatically collected, may be used for our internal business and marketing purposes but will not be sold or otherwise disclosed to third parties for any purposes, unless You have expressly requested information about a specific vendor or service identified on our Web Site. In the latter case, your request will be passed along to the vendor or service You have identified. Notwithstanding any other statements or representations here or elsewhere on our Web Site, we reserve our right to disclose any information in our possession if we are required to do so by law, or we believe, in good faith, that such a disclosure is necessary to comply with the law, defend our rights or property, or to respond to an emergency situation.

If You are concerned about the information You have provided to us, or would like to review, update or delete that information, please contact us. We will make reasonable efforts to comply with your wishes.

Dominion employs reasonable security measures to protect the personal information You submit to us, once it is received.

Accommodation for Job Applicants With Disabilities

Dominion is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 1-800-730-7230 for assistance.

Miscellaneous

This Web Site originates from Richmond, Virginia. Dominion does not claim that the Site Materials on this Web Site are appropriate or may be used outside of the United States. Access to the Site Materials may not be legal by certain persons or in certain countries. If You access the Web Site from outside of the United States, You do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

These Terms and Conditions are governed by the substantive laws of the Commonwealth of Virginia, without respect to its conflict of laws principles. You agree to submit to the jurisdiction of the courts situated in the Commonwealth of Virginia with respect to any dispute, disagreement, or cause of action related to or involving this Web Site. If any provision is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided elsewhere in our Web Site, these Terms and Conditions constitute the entire agreement between You and Dominion with respect to your use of this Web Site. You may not assign this Agreement to any other party.

Blog (Web Log) Terms, Conditions and Rules

Restrictions on Use of Materials

The contents of "forums" developed by Dominion are protected by copyright and trademark laws, and are the property of Dominion. Unless we say otherwise, you may access the materials located within this Web Site only for your personal use. This means you may download one copy of posted materials on a single computer for personal, non-commercial home use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights in that material.

You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of this Web Site. Only if you obtain prior written consent from us—and from all other entities with an interest in the relevant intellectual property—may you publish, display or commercially exploit any material from this Web Site.

You must abide by all additional copyright notices or other restrictions contained in this Web Site.

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on this Web Site. You may not take any action to interfere with, or disrupt, this Web Site, circumvent security measures or attempt to exceed the limited authorization and access granted to you under these terms and conditions.

Forums

A "forum" means any blog, message board, chat room, user review forum or other interactive service appearing on this Web Site and includes both public boards and private folders. You must register in accordance with instructions that you will find on this Web Site in order to contribute to any forum and comply with the House Rules or other acceptable use policy. You may not post on any forum, or send to any other forum user or our employee, any material that is abusive, vulgar, threatening, harassing, libelous, defamatory, obscene, invades a person's privacy, violates any intellectual or other property rights, or that would otherwise violate any law. You may not use any forum in a commercial manner. You may not post material that solicits funds, or that advertises or solicits goods or services. You may not post material known to be false. You may not post messages that contain stock touts. You may not post or transmit any information, software or other material that contains a virus or other harmful component.

We are not responsible for material appearing in any forum on this Web Site, except for material signed by one of our identified representatives. We are not responsible for screening material posted by users for libel, obscenity, invasion of privacy, copyright or trademark infringement, accuracy, or for any other reason. We retain, however, the right to reject, modify or remove messages or other material that we, in our sole discretion, consider infringing, offensive, abusive, defamatory, obscene, stale, or otherwise unacceptable or that violate Dominion policies, these Terms and Conditions or any other agreements between the user and Dominion and/or its related entities. We also reserve the right to edit materials for any other reason. Whether or not we modify or remove such material, users remain solely responsible for the content of their messages or postings.

By posting on this Web Site, you grant (or warrant that the owner of such rights has expressly granted) us and/or relevant affiliated companies the worldwide, perpetual, nonexclusive right to use your questions, comments, and postings, in their original or edited form, in books, articles, commentaries, or in any other medium now known or later developed. You also warrant that you own or otherwise control all of the rights to the content you have posted and that the public posting and use of such content by us will not infringe the rights of any third party. Additionally, you warrant that any "moral rights" in posted materials have been waived.

You are not entitled to any compensation for any materials you may post on this Web Site.

Registration

If you access this Web Site anonymously, you may do so as a visitor and will not be required to provide personally identifiable information. However, in order to access certain services on this Web Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Screen names or IDs may not be offensive, deceptive or violate any other party's rights. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use under such access codes or passwords.

We may, at our discretion, suspend or terminate the registration of any forum user or general user who violates any of these terms and conditions of use, any of the forum member guidelines or for any other behavior that we in our discretion believe is inappropriate.

No Personal Advice

The information contained in or made available through this Web Site (including but not limited to information contained on blogs, message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, engineering, construction, financial, medical, or legal matters. We and our licensors or suppliers make no representations or warranties concerning any the information offered or provided within or through this Web Site. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.

Indemnity

You agree to defend, indemnify and hold us harmless, and our officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) any breach by you of any of these terms and conditions, (ii) your content and materials, (iii) your use of materials or features available on this Web Site (except to the extent a claim is based upon infringement of a third party right by materials created by us) or (iv) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.

Digital Millennium Copyright Act ("DMCA") Notice

Materials may be made available via this Web Site by third parties not within our control. We are under no obligation to, and do not, scan content used in connection with this Web Site for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party's copyright to remain on this Web Site.

If you believe any materials on this Web Site infringe a copyright, you should provide us with written notice that at a minimum contains:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent as follows:

Kenneth K. Dort
McGuireWoods LLP
77 West Wacker Drive
Suite 4100
Chicago, IL 60601-1818
312.321.7665 (Direct Line)
312.698.4574 (Direct FAX)
kdort@mcguirewoods.com

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.

NYSE : (April 22, 2014) D 70.87 0.14