Eligible Customer List

Under rules established by the Public Utilities Commission of Ohio, Dominion East Ohio must provide certified suppliers with certain customer information in order to help the competitive gas market develop.

We are required to provide suppliers with a list of customers who are eligible for energy choice. This list will include your name, address, rate class and usage information. Your phone number will not be included with this information. The list is updated on the last Saturday of each month. Cut-off dates are the day before.

For your protection, to obtain this list, gas suppliers must be certified by the Public Utilities Commission of Ohio and registered to do business with Dominion East Ohio.

Periodically, Dominion East Ohio will print a notice about the Eligible Customer List on the bill. This message will include instructions that explain how you can opt out/in.

Unless you tell us otherwise, your name and account information will be included on this list. If you do not want to be included, you may opt out. There are three ways to opt out:

  • Sign in or register and you can opt in or out as part of managing your account.
  • Call 1-800-362-7557 and opt out using the automated menu options for energy choice.
  • Send a letter to:
    Dominion East Ohio
    P.O. Box 5759
    Cleveland, OH 44101-0759

Remember, even if you decide to opt out, you can still choose another supplier. However, be aware that suppliers use this list to send you information about special offers that may be beneficial to you. If you opt out, you may not receive these offers.