Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
Cash or traveler's checks and change
Emergency reference material such as a first aid book or information from www.ready.gov
Sleeping bag or warm blanket for each person. (Consider additional bedding if you live in a cold-weather climate.)
Complete change of clothing including a long sleeved shirt, long pants and sturdy shoes. (Consider additional clothing if you live in a cold-weather climate.)
Household chlorine bleach and medicine dropper – When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
Matches in a waterproof container
Feminine supplies and personal hygiene items
Mess kits, paper cups, plates and plastic utensils, paper towels
Paper and pencil
Books, games, puzzles or other activities for children
If power goes out, you may want to turn off your electric heating/cooling system (depending on season). Also consider turning off large appliances such as clothes dryers and window air conditioners. If you are using your electric range or oven when an outage occurs, please remember to turn them OFF to prevent a possible fire hazard when power is restored. If possible, leave one light on to provide you visible confirmation your power has been restored.
After power has been restored, turn on these appliances one by one, as needed, over a period of time to minimize strain on the system, a condition referred to as "cold load pickup" (CLPU). This incremental restoration in your home can help prevent additional problems on our system due to unanticipated load characteristics (e.g., high currents) which can cause our fuses to operate and extend your outage.
No Power? Contact Dominion!
When you report an outage, we use your phone number to identify your location. Sign in (or register) to view or update your number, or call us at 1-800-222-0401.
Keep the Dominion Customer Service Center number, 1-866-DOM-HELP (1-866-366-4357), with your other emergency numbers. You might also add our number to your cell phone so you can reach us easily in the event of an outage. You can also report outages online.
View our video on the right to see how Dominion Virginia Power stays prepared for storm events.
Storm and Outage Updates
Visit our Storm Center for information on the weather and outages affecting Dominion customers.
What do causes and types of outages, storm preparation and even tree trimming have in common? They all contribute to our service reliability efforts! Whenever you see this icon, we are sharing information with you about our efforts to provide you with safe & reliable service every day of the year.